Latest Articles
Your phone will not connect to the car Bluetooth
It worked before and now it does not, or it connects but you cannot hear anything, or your new phone simply will not pair with your car at…
Your emails are going to people’s spam folders
You send an email and it never gets a reply. You mention it later and the other person says they never got it — or they find it…
Windows update is taking forever — what to do
You started a Windows update and it has been sitting at a percentage for a very long time. Or it says Downloading but the number barely moves. Or…
USB drive not showing up on your computer
You plug in a USB drive — a memory stick, an external hard drive, a flash drive — and nothing happens. No window opens, no drive appears in…
A Plain-English Guide to Setting Up a Printer
Setting up a printer can feel confusing, but the process has become much simpler in recent years. Whether you have a brand-new printer or are connecting to one…
Bluetooth says connected but there is no sound
Your headphones or speaker shows as connected in Bluetooth settings, the little Bluetooth symbol is on, and yet the sound is still coming out of the phone’s speaker…
How to Take a Screenshot on Any Device
Taking a screenshot — a picture of what is currently on your screen — is a skill that comes in handy more than you might expect. Whether you…
Your contacts have disappeared — what to check
You open your phone to make a call and the contacts are gone. Or you can see them but they are a different set from the ones you…
How and Why to Keep Your Apps Up to Date
Apps on your phone or computer regularly release updates. These can feel like an interruption, but keeping your apps up to date is one of the simplest things…
Why your phone battery drains so fast overnight
You plug your phone in at night with a full charge, and in the morning it is noticeably lower — even though the screen was off the entire…